Frequently Asked Questions (FAQ’s)



Do you still offer monthly free samples of Crest toothpaste, Fixodent, etc?

  • Thank you for your participation through the years in the monthly FREE Crest sample campaign at dentalcare.com. The FREE Crest offer has now ended.

    Please note November 2007 was the last month of this sample campaign as we will be directing our resources into other new and innovative programs to benefit your practice.

How can I change my order?

  • To cancel or change an existing order, please call our Customer Service Department. The toll free telephone number is 1 (800) 543-2577.

How can I change my username and password?

  • To change your username and password:
    1. Click on the “New User" link located on the left side bar and then select “New User Registration”.
    2. Complete and submit the form.
    3. Send a note using the “Tell Us” link and provide your previous username, your new username and your online account number (if applicable).

  • We will delete your previous username and password. If you have an existing account we will also link your new username to your account.

I would like a donation for an upcoming health fair, mission trip, etc.

  • We're asked to contribute to many worthwhile opportunities every year. No corporation, no matter how vast its resources, can give to every one. Our Crest brand focuses its efforts at the elementary school level in the United States through dental hygiene programs, which include product samples. These programs are available to all schools and are designed to reach all children as they pass through the first grade. For more information about our school programs go to http://www.pgschoolprograms.com/.

  • Even though our company is not able to contribute, we admire your dedication and initiative and wish you much success!

I am looking for the first grade school program.

  • Procter & Gamble sponsors the Crest School Program, which provides first grade classes with high-quality, authoritative, and fun dental health educational teaching materials and product samples. This program, which has been available for over 30 years, makes it possible for children all across the United States, to receive oral care instruction in the classroom.

  • Orders for this program may be placed by teachers or school nurses at http://www.pgschoolprograms.com/

  • Since Crest funds a program that reaches nearly all of the first graders in the United States, almost 4 million children, we cannot provide materials for other grades or venues.

I have a great idea that I would like to submit to your Company.

How do I apply for a job at Procter & Gamble?

  • To begin the application process, please check out the "Careers" section of Procter & Gamble's corporate website. The URL is www.pg.com.

Can products ordered on Dentalcare.com be shipped outside of the U.S.?

  • Items ordered on Dentalcare.com are only shipped to addresses within the United States.




 

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